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MTN Nigeria 2018 Customer Service Recruitment Program

MTN Nigeria 2018 Accelerated Internship Program (AIP) is 2 year programme for graduates who aspire to develop a career in Customer Service with the team that has the widest reach.

Recruitment Qualification:

Minimum of a second class lower degree (2:2) or HND lower credit from a Nigerian or foreign institution in any of the following field(s) of study:

  • Social Science
  • Humanities/Arts

Age and Experience:

  • 20 – 35 years old
  • 1 – 2 years experience in client facing role
  • Must be fluent in English
  • Intermediate proficiency level in Microsoft Suite applications

Attributes:

  • Customer Focus
  • Fast learner
  • Entrepreneurial thinking
  • Proactivity & self-motivation
  • Willingness to work in any assigned functional area/location
  • Have a big picture focus
  • Emotional Intelligence
  • Results driven
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MTN Accelerated Internship Programme 2018

Skills:

  • Digitally savvy, result-oriented and innovative
  • Willing to take accountability, get things done
  • Strong numerate and analytical skills
  • Ability to apply theoretical knowledge to practical experience
  • Continuous learning and adaptability to new technologies
  • Excellent communication and interpersonal skills
  • Ability to collect, analyse and interpret complex data
  • Ability to keep up with current developments and trends
  • Excellent relationship-building and teamwork capabilities
  • Ability to prioritise effectively and accept challenging responsibilities
  • Ability to apply creativity, innovation and analytical thinking in solving problems
  • Internally motivated, self-driven, receptive to feedback and ability to take ownership
  • Ability to work under pressure
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Behavioral Competencies:

  • Must exhibit MTN Values of: Leadership, Innovation, Relationships, Integrity, and a Can-Do attitude.
  • Must exhibit MTN Vital Behaviours: Complete Accountability, Get It Done, Active Collaboration, and Complete Candour.

Job Conditions:

  • Normal MTNN working conditions
  • Open Plan Office
  • High performance culture
  • Valid international passport

Application Deadline:  28th February, 2018


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